Return on Investment in Training and Performance Improvement Programs (Improving Human Performance)
By Jack J. Phillips PhD in Human Resource Management..
Description
Any human resource manager knows they contribute to their organization's bottom line--here's how to prove it.This groundbreaking book guides the reader through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs. Jack Phillips has composed user-friendly ROI calculations, plus:* ten post-program data collection methods* ten strategies for determining the amount of improvement that is directly linked to training programs* ten techniques for converting both hard and soft data to monetary valuesThis book also detai...
ISBN(s)
0884154920, 9780884154921
